Prepared and trained

In addition to our standard training and certifications, our guides have undergone supplementary COVID-19 Infection Control Training and use best practices in the aim to mitigate the associated risks with the virus while supporting the government’s efforts with contact tracing should the need arise.

Please arrive healthy

Your health is a priority to us, as is the health of our supplier partners and anyone else with whom we come into contact with, and of course ourselves too. If on the day of your booked activity the answer to any of the following questions would be yes, you are required to inform us accordingly to ascertain further information:

1. Have you returned to from overseas in the last 28 days?
2. Have you come into close contact with anyone who has returned to Tasmania within the last 14 days?
3. Have you experienced any cold, flu or COVID-like symptoms in the last 14 days?
   Symptoms may include but are not limited to fever, cough, sore throat, respiratory illness, difficulty breathing, loss of taste or smell, body aches.
4. Are you in close contact with or caring for someone who is currently unwell, has been unwell, or has cold or flu-like symptoms?

Please reconsider your attendance if you answer yes to any of the above

If on the day, you have any cold or flu-like symptoms, we reserve the right to ask you not to attend and reschedule your booking to a date 14+ days later (no additional cost). In the event that circumstances do not allow you to reschedule to another date, there are alternative options available, including a voucher for future use or cancellation – just get in touch with us to discuss your individual circumstances.

Maintaining Distance

Shutterbug Walkabouts is committed to maintaining recommended distances during all aspects of our activities as practicable. Additional precautions will be initiated where such distances are not practicable.

All of our experiences are privately guided for 1 to 6 participants; all of whom know each other. The activity involves interaction only between you and whomever is in your private group and your guide/tutor.  You may however, cross paths with the general public or staff in some circumstances so at these times, heightened awareness will be required.

Sanitiser  

Your guide/tutor will carry hand sanitiser at all times, and have it available for you to use throughout your tour or tuition activity. We encourage you to bring your own hand sanitiser. Anti-bacterial wipes and/or disinfectant spray will also be provided for equipment, such as tripods, along with optic-friendly wipes for cameras and lenses.

Facemasks

Current health advice in Tasmania (as of 27th January 2021) does not require facemasks to be worn while out and about in the community or while travelling in provided transport. Though of course you may prefer to do so by choice. Please let us know prior to meeting your guide/tutor if you prefer that they wear a facemask for the duration of your tour or tuition session.

It should be noted that face masks are mandatory whilst in attendance at a Tasmanian airport, inside and outside or travelling on a passenger aircraft. More information is available on the Tasmanian Government Coronavirus website on the Facemasks in Tasmania page.

Other measures

While hand sanitiser will be frequently used, your guide/tutor may choose to use a stylus pen to point or indicate to buttons and menu settings on your camera, to minimise physical contact with your camera.

The various equipment we use, including but not limited to cameras, tripods, door handles on our vehicle and picnic tables/seating that we may utilise will be wiped with disinfectant and/or santised before use. In our vehicle we carry surplus hand-sanitiser, anti-bacterial wipes, disinfectant spray and cloths for varying purposes according to the needs at the time.

Snacks, meals and preparation (Outdoor picnics)

This is an aspect that we never compromise on. Food safety is paramount, and we always maintain our superior standards in relation to the snacks provided and/or serving lunch outdoor picnics. Rather than providing any shared platters, each participant will be catered for with individually wrapped/packaged snacks and meals.

Hand sanitiser will be used at all times when handling picnic items and equipment. Food is only handled with appropriate utensils or food-safe gloves as appropriate at the time.

Photo shoot locations

Accessing areas or locations for photo shoots will be based on the number in your group along with access and logistical considerations that we need to take into mind. If physical distancing is not easily implemented for what is intended, we will discuss alternative activities with you to ensure we retain the superior quality of the overall experience for you.

Transportation

Our vehicle

• Dual-zone climate control with separate controls for front and back.
• Weather shields on each window allows for circulation of fresh air while travelling as/when desired.
• Our vehicle is immaculately cleaned and sanitised for each and every tour or tuition activity. This is done on a daily basis or more frequently as circumstances may require.
• Hand sanitiser and disinfectant wipes will be available for the driver and passengers at all times.

Other transport

For experiences that require other transport (e.g. ferry) during your tour, we follow directives from the operators accordingly. If you would like more information, please enquire.