Prepared and trained

In addition to our standard training and certifications, our guides have undergone supplementary COVID-19 Infection Control Training and use best practices in the aim to mitigate the associated risks with the virus while supporting the government’s efforts with contact tracing should the need arise.

Please arrive healthy

Your health is a priority to us, as is the health of our supplier partners and anyone else with whom we come into contact with, and of course ourselves too. In the days leading up to your booked activity, we will ask the following questions:

1. Have you returned to from overseas in the last 14 days?
2. Have you come into close contact with anyone who has returned to Tasmania within the last 14 days?
3. Have you experienced any cold or flu-like symptoms in the last 14 days? Symptoms may include but are not limited to fever, cough, sore throat, respiratory illness, difficulty breathing, new loss of taste or smell, body aches.
4. Are you in close contact with or caring for someone who is currently unwell, or has been unwell, with cold or flu-like symptoms?

Please reconsider your attendance if you answer yes to any of the above

If on the day, you have any cold or flu-like symptoms, we reserve the right to ask you not to attend and reschedule your booking to a date 14+ days later (no additional cost). In the event that circumstances do not allow you to reschedule to another date, there are alternative options available, including a voucher for future use or cancellation – just get in touch with us to discuss.

Maintaining Distance

Shutterbug Walkabouts is committed to maintaining recommended distances during all aspects of our activities as practicable. Additional precautions will be initiated where such distances are not practicable.

All of our experiences are privately guided for 1 to 6 participants; all of whom know each other. The activity involves interaction only between you and whomever is in your private group and your guide/tutor.  You may however, cross paths with the general public or staff in some circumstances so at these times, heightened awareness will be required.

Sanitiser  

Your guide/tutor will carry hand sanitiser at all times, making it available to you throughout your tour or tuition activity. We encourage you to bring your own hand sanitiser too. Anti-bacterial wipes and/or disinfectant spray will also be provided for equipment, such as tripods, along with optic-friendly wipes for cameras and lenses.

Face covering/masks

The Australian Government Department of Health does not generally recommend the wearing of face masks by healthy people in the community. However, there may be occasions when it is recommended that the general public wear face masks where there is community transmission and physical distancing is difficult to maintain (current advice: 9th July 2020). However, the circumstances are ever-changing so you can rest assured that we will stay informed to ensure your health and safety at all times. In any case, you may like to use a cloth mask in the form of a neck gaiter or fabric scarf when you feel the need to do so. Please remember though, if you have any cold/flu symptoms of any kind, we ask that you reschedule your booking.

Other measures

While hand sanitiser will be frequently used, your guide/tutor will also use a stylus pen when necessary to point or indicate to buttons and menu settings on your camera. This is to minimise physical contact with your camera.

Additional precautions have been implemented to further clean and disinfect all surfaces of the various equipment we use, including but not limited to cameras, tripods, door handles on our vehicle and picnic tables/seating that we may utilise. In our kit, we have surplus hand-sanitiser, anti-bacterial wipes, disinfectant spray and cloths – giving us a choice of method according to the needs at the time.

Snacks, meals and preparation (Outdoor picnics)

This is an aspect that we never compromise on. Food safety is paramount, and we always maintain our superior standards in relation to the snacks provided and/or serving lunch outdoor picnics. Rather than providing any shared platters, each participant will be catered for with individually wrapped/packaged snacks and meals.

Hand sanitiser and disposable food-safe gloves will be used at all times when handling food or picnic equipment.

Photo shoot locations

Accessing areas or locations for photo shoots will be based on the number in your group along with access and logistical considerations that we need to take into mind. If physical distancing is not easily implemented for what is intended, we will discuss alternative activities with you to ensure we retain the superior quality of the overall experience for you.

Transportation

In order to best protect your health, we prefer that you self-drive to the activity meeting point. Where travel in our vehicle (a 7-seater SUV) is part of the experience or is necessary, we will ask you to travel in the back seat to allow for all available physical distancing whilst inside the vehicle.

Vehicle specific measures

• Dual-zone climate control with separate controls for front and back.
• Weather shields on each window allows for circulation of fresh air while travelling as/when desired.
• Our vehicle is immaculately cleaned and sanitised for each and every tour or tuition activity. This is done on a daily basis or more frequently as circumstances may require.
• Hand sanitiser and disinfectant wipes will be available for the driver and passengers at all times.