Shutterbug Walkabouts recognises the importance of protecting the privacy of individual-specific information collected about our customers and prospective customers. All information obtained by us is used for the sole purpose of supporting your individual requirements and is not disclosed to any other organisation without your knowledge or permission to do so.
The personal information collected from you may comprise of –
- Your name and address
- Contact details such as telephone number and email address
- Your accommodation pre or post tour
Other information that we may collect
Dietary requirements: Whenever necessary we will make every effort to accommodate your personal dietary requirements. This information will be recorded in your booking and passed on to staff or suppliers if and when pertinent to accommodating your request. Without this information we may not be able to sufficiently meet your needs.
Feedback: When you travel with us, we may ask you for feedback on the quality of your experience. Your feedback is used by Shutterbug Walkabouts to ensure quality and ongoing improvement of the experiences offered by Shutterbug Walkabouts. If deemed necessary to pass feedback on to suppliers, only reference to the actual feedback is made – no personal details will be conveyed.
Use of our website
When you visit our website (www.shutterbugwalkabouts.com.au), a record of your visit is recorded solely for statistical purposes. The type of information that may be recorded includes –
- Your network address at the time of visit
- The date and time you visited our website
- The pages visited
- The type of web browser and operating system you used
- The type of mobile device and operating system you used
- The number of times you visited
Our on-line booking system or enquiry form requires you to enter some personal information, such as your name and address. This information is only for the purpose of your booking or enquiry and not released to any third party without your prior consent.
Third party services
Shutterbug Walkabouts relies on third party services for storage of and processing data to support our day to day customer related activities.
Due to government changes in 2014 privacy law reform we are now required to declare what our service providers are doing with respect to keeping, protecting and sharing our customers and business data both on and offshore.
Because of the ever-changing aspect of individual third party privacy policies, we have compiled a list of links to assist in finding this information.
Policy for our online booking system
Policy for our email system
Policy for customer payments via PayPal
Policy for our banking
Policy for our book keeping
Policy for our web hosting
Policy for our mailing list